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Troubleshooting – DT Trainer – Installation

Installation Information

If you need to update an existing copy of the DT Trainer, please visit our update information page for more information.

Step 1: Before installing the DT Trainer, please check our system requirements page to ensure that your computer will be capable of running the DT Trainer.

Step 2: It is also a good idea to update your computer before installing. You can obtain updates for your computer from the “Windows Update” feature on your computer.

Step 3: The DT Trainer requires a couple of 3rd party software packages in order to successfully operate. If you do not already have these installed, please download and install the following software:

Step 4: To install the DT Trainer, you will need to download the installer from our DT Trainer support page. Please be sure that when you install the DT Trainer, you are logged on to your computer with administrative privileges. If you do not have administrative privileges during installation, you may encounter problems with the DT Trainer later (If you are installing the DT Trainer in a school, you may need to contact your IT department for this access).